CybSafe provides a Human Risk Management platform that addresses cybersecurity through behavioral science and artificial intelligence. The company's platform includes three main products: GUIDE for security awareness and training, PHISH for simulated phishing campaigns, and RESPOND for incident response workflows.

The platform uses behavioral analytics and machine learning to identify risky security behaviors and deliver personalized interventions at scale. CybSafe's approach is grounded in scientific research conducted by a dedicated team of behavioral scientists, cyberpsychologists, and data analysts. The company maintains and contributes to SebDB, a security behavior database that provides an evidence-based foundation for understanding human cyber risk.

CybSafe collaborates with multiple UK universities including Bath, Bristol, Cardiff, Kent, and Northumbria on research projects funded by organizations like EPSRC, UKRI, and the Home Office. These projects explore topics such as simulated phishing effectiveness, personalization in security interventions, and protection of citizens online.

The platform targets security teams in organizations seeking to reduce human-related security risks through data-driven behavior change rather than traditional awareness training alone. The company emphasizes using tested psychological interventions, continuous learning loops, and adaptive workflows to help employees develop secure habits and make better security decisions in their daily work.