Axence ConnectPro

Axence is a Polish software company that has been developing IT management and cybersecurity solutions for 20 years. The company operates in over 40 countries and serves more than 3,500 customers globally.

Axence's flagship product is nVision, a comprehensive IT infrastructure management platform that combines network monitoring, asset management, helpdesk functionality, and security features. The software provides inventory management for hardware and software assets, license tracking, network device monitoring, and remote assistance capabilities. It includes security features such as detection of unlicensed software, network threat protection, and data leak prevention. The platform is ISO 27001 compliant and offers integrated helpdesk ticketing, reporting systems, and threshold-based alerting.

The company also offers ConnectPro, a remote support tool that provides transparent access to hardware and software information, facilitates problem reporting and resolution, and enables remote assistance even on workstations without installed agents. ConnectPro is available as a free annual license.

Axence targets organizations across various sectors including finance, healthcare, education, and government administration. The company emphasizes ease of installation, intuitive interfaces, and quick deployment. Their technical support receives high customer satisfaction ratings, with 95% of requests answered within 24 hours and 60% within one hour. The company has received numerous industry awards including multiple "Product of the Year" recognitions from IT Professional magazine and IT in Administration magazine.